Archive for Strategic Planning

Is Innovation in Your DNA?

The Innovator’s DNA (Christensen, Dyer, and Gregersen) offers an uncommon combination of pop corporate storytelling and research study results. Lessons learned from their analysis of innovative leadership practices may be applied to education settings.

In contrast to their own title, the authors find identify seven critical discovery skills that can be developed. They are not unchangeable qualities of innovators.

  1. Association
  2. Questioning
  3. Observing
  4. Experimenting
  5. Networking
  6. Challenging the Status Quo
  7. Risk Taking

Networking particularly offers new potential in an information age. Active participation in electronic networks increases one’s connectedness to professionals in other institutions, leading to more powerful professional development opportunities, school visits, and personal connections.

Interestingly, the authors find immersion in a foreign culture to be a common trait about innovative CEOs. Living in another country increased leaders’ abilities to connect disparate ideas and imagine new possibilities.

Associating—or the ability to make surprising connections across areas of knowledge, industries, even geographies—is an often-taken-for-granted skill among the innovators we studied. … Conceptually, as innovators increase the number of building-block ideas, they substantially increase the number of ways they might combine ideas to create something surprisingly new.

Christensen et al find that creativity is not a fixed trait. Rather, one can develop it through practice. In addition, behaviors precede changes in attitude. Frequently engaging in discovery skills leads to conceptual change. This is one model for how a leader can develop a culture of innovation in one’s school.

In independent school discussions, creativity and innovation are sometimes mentioned in the same breath. This may lead to a focus on the arts as the principal source of instruction for creativity in the school. The authors find that creativity alone does not necessarily lead to innovation. Innovative leaders desire to change the status quo and take strategic risks put creative ideas into practice. Schools should therefore see innovation as a school-wide initiative, perhaps led by an interdisciplinary team but certainly not based in just one discipline.

Why do institutions resist change? The authors fault the “status quo bias, the tendency to prefer an existing state of affairs to alternative ones.” Innovative leaders shun the status quo, whereas delivery-oriented leaders focus on execution and risk aversion. Certainly this is true in most schools, where administrators, teachers, parents, and students find comfort in long-held models of what education should look like.

In schools, aversion to failure may also have to do with the costs of mistakes. Failed classroom experiments affects kids’ learning. However, I would personally rather model bold experimentation and occasionally hit the jackpot with a transformative learning activity than consistently organize good but uninspiring lessons.

Though most of the book’s analysis applies equally well to education as to business, the book’s treatment of education itself leaves much to be desired. One paragraph alone describes The Met’s internship-based program, one of my favorite examples of reimagining school. Sir Ken Robinson earns a mention.

A Day Full of Meetings

This day may have been full of meetings, but they were the best kind: forward-thinking, mind-broadening, and planful.

8:30am  Maru-a-Pula student exchange discussion

9:00am  IT department meeting

11:30am Communications meeting

1:30pm  Stanford Online High School and Global Online Academy

3:00pm  Knight Scholars Program seminar development

Learning Through Accreditation

The accreditation process serves as valuable professional development for both the members of the visiting team and the faculty and staff of the school itself. I recently returned from a school accreditation visit in Seattle. I read the school’s thoughtful, 200-page self-study, visited classes, interviewed teachers, discussed observations, and co-wrote the visiting team report with 10 colleagues from different schools. Within three days, I had gained a pretty detailed understanding of the internal workings of a school. How else can one do that?

Certain school traits are nearly universal. High schools generally follow a liberal arts curriculum. The teacher-student relationship is highly valued. At the same time, no two schools are identical. Schools have different measures of success, and they use different methods to get there. Understanding many different schools helps one learn that there is no “one best system” (Tyack). Staff who work in a single school for many years run the risk of concluding that their model of a successful school is better than others.

One school may have a laptop program and a Smart Board in every classroom. Others may rely on laptop carts, tablets, or few computers at all. One school may consider athletics a premier program, another school puts it on the same level as community service, outdoor programs, and global trips. Schools differ in the lengths of their terms, administrative positions, block schedules, academic departments, advisory structures, and so on. How the program is executed is more important than the configuration of these structural components alone.

Accreditation also provides one of the few formal accountability measures of an independent school. Of course, independent schools are ultimately accountable to their families, who can express satisfaction or displeasure with their feet. A board of trustees also provides high-level accountability in the form of school governance. Accreditation is more comprehensive and direct in its observations than any other method. While losing one’s accredited status is unlikely, the school formally presents its program to an external body for review and gains an opportunity to reflect in a manner that may inform future decisions.

This year, our school is writing its own self-study, and next fall we will host a visiting team. We have begun our process of validating the mission and explaining how we organize the program to embody the mission every day. This winter, our IT Team and Co-curricular Innovation Council groups will write two sections of the self-study, summarizing key program aspects and identifying opportunities for improvement. We should emerge from this work with a more coherent sense of who we are and specific strategic directions for the future.

Image source: iStockPhoto

The Importance of Team Preparation

While at the Santa Fe Leadership Center institute, I noticed the the theme of team preparation through personal sharing repeatedly receive emphasis. Invest time and energy into the personal histories and goals of team members, and the team will perform at a higher level and accomplish more.

Tomi Nagai-Roethe shared the Drexler/Sibbet team performance model with us. The model provides a detailed framework for understanding team functions and dysfunctions. Built around the metaphor of a bouncing ball, the model emphasizes the importance of personalized team preparation to the later performance level of the team. Early phases of teamwork include individuals sharing who they are and why there are on the team. This precedes articulation of the work to be done or the methods to be used. The floor represents organizational support. With strong support, the ball bounces faster and higher. The vertical axis represents different behavioral dimensions — intuition, feeling, thinking, and sensing. Exploring personal histories and purposes require intuition and feeling skills. The more work a team does to explore the background and motivation of each team member and their reasons for being on the team, the more momentum the team builds to accomplish great work.

Carla Silver put this theory into action through a wallet building exercise. The ultimate objective of the activity was to build the perfect wallet, but before we were even given our task, we were told to show and explain each of our wallets. This individual sharing of the wallets we had chosen for ourselves gave each person the opportunity to speak, make their preferences known, and show their chosen wallets before group work began. As a result, the group was more trusting and collaborative throughout the entire process.

Debbie Freed explored systems causes for conflict and crises in schools. Similarly to the other speakers, she explained how issues framed around personality conflicts are really about the assumptions that people bring to their jobs as a result of their personal and institutional histories.

IDEO had us practice design thinking to design a better recess for kids. They emphasized personal history through “user-centered design,” asking interview subjects open-ended questions and conducting observations to identify user needs and brainstorm possible solutions.

The idea of personal experience in teamwork seems readily applicable in our work in schools.

Complacency

Ryan Bretag writes:

What happens when organizations begin to settle for a “business as usual” mindset? What are signs that an organization is heading towards complacency? Has your organization become complacent? Have you?

Ten Potential Indicators of Complacency
Difficult Conversation Are Avoided
Fishing Down the Hallway (Risk Taking and Innovation) is Met With Cautious Tones
The Status Quo is Celebrated
Learning is No Longer a Priority
Management and Day to Day Tasks are the Focus
“Hubris Born of Success”
Areas of Potential Growth are Ignored
The Creative Spirit, Energy, Joy, and Passion No Longer Exist as the Norm
The Hairball Is Celebrated and those Orbiting It Are Dismissed
External Influences are Utilized as Excuses

I like to put it this way: excellent institutions are always working hard to become more excellent.

Does your institution demonstrate these signs? How can you gain sufficient perspective to know whether this dynamic is pervasive within your organization or just present in places?

Independent schools accept students who have previously demonstrated success. It is no surprise that those students continue to succeed within our schools. It is quite natural for independent school faculty and staff to conclude that their teaching or the school program is largely responsible for the success.

We need better measures of the quality of our schools, such as how often struggling students experience later success, the school program has adapted to the needs of students, and students praise course content, not just teacher relationships.

School Change Through Experiential Programs

Independent schools have increasingly created specialized positions to lead or facilitate new, experiential learning opportunities for their students. Do you have these positions at your school?

Director of service learning
Director of global programs
Educational technology specialist
Urban studies program director
Director of student life
Outdoor programs coordinator
Director of diversity

These programs feature a common thread: experiential learning. Students engage in hands-on activities grounded in an authentic context such as service, the outdoors, global travel, or multiculturalism.

Where do experiential programs live within the school? How do students access them?

One model: students experience two separate courses of study, a “core” of discipline-based study plus a “peripheral” set of experiential programs.

This structure implies an “influencer” model of school change. The school creates new positions for experiential program leaders. Students participate in these special programs outside of the regular class schedule. Most teachers observe from a distance. If the experiential programs are exciting and the program specialists effective at outreach, then teachers may increasingly partner with the programs to introduce more experiential elements into subject-based instruction. Experiential programs only affect the core as much as they influence from a distance.

The contrast of teaching methods may send students unintended messages. Discipline-based classes may use more recognizable forms of teaching: holding classes, facilitating class discussion, assigning readings, and assessing student mastery through papers, presentations, and tests. Experiential programs may take place in the woods, on Skype, or through a blog. They may emphasize student construction of the learning environment, partnerships with local organizations, special events, and interdisciplinary study. Experiential programs may gain a reputation for being optional or less rigorous.

Another model: students experience a “core” program that incorporates experiential components.

This structure adopts a rapid, comprehensive model of school change. The school makes a decision early on to broadly adopt specific experiential learning themes. All teachers are involved, and all courses integrate experiential learning in some manner. If the school creates special program director positions at all, then these individuals are few in number and partner closely with teachers to create student learning experiences. They do not offer separate programs to students. The weekly timetable is organized to facilitate experiential learning opportunities. Students experience a relatively consistent learning experience across the school program.

How may an existing school integrate experiential programs without completely reorganizing itself?

1. Assign experiential program responsibilities to core teachers. Partly discipline-based teachers, partly program specialists, they are more likely to influence their colleagues to try something new.

2. Mandate special, schoolwide initiatives to introduce more experiential learning, supported by program specialists.

3. Facilitate democratic, teacher decision-making processes to introduce specific types of experiential learning into the school program, facilitated by program specialists.

4. Provide program specialists greater access to school change vehicles, such as administrative leadership and curriculum review committees.

Case studies: schools trying different experiential programs

I would like to list these schools now and write short case studies in the future. What other independent schools would you add to this list?

Urban School: Innovative Teaching

Seattle Academy of Arts and Sciences

Lick-Wilmerding School: Public purpose

“Leading from the Middle”

A summer institute offered by the Santa Fe Leadership Center

Will Online Education Transform Schools?

Online education will not replace place-based schools, but it could free teachers to focus more on students and professional development.

The rise of online schooling has gained much attention of late. 45 states (plus D.C.) have established virtual school programs (1). 495,000 students are enrolled in full or part-time online programs, 0.9% of the total national K-12 enrollment (1). Institutions such as Stanford University, the Oregon Virtual Education Center, and the Online School for Girls have launched successfully and then grown quickly. Some wonder whether online schools will quickly replace place-based schools. I doubt it, based on the history of other technology innovations.

School systems inherently resist sweeping changes. They broadly distribute decision-making authority across the institution, making rapid change nearly impossible. Wide gaps persist among education research, practice, and policy.Teachers still largely control the learning environment once the classroom door closes. Teaching has largely resisted trends toward professionalization such as the National Board for Professional Teaching Standards. In this environment, online schools are unlikely to take over as the dominant model for 9-12 education.

Could individual cost vs. value decisions lead to an education revolution? Again, I doubt it. Most efforts to impose economies of scale on teaching have fallen flat. Large, urban school districts were intended to streamline school administration but instead caused bureaucratic bloat and worsened inequities among schools. Technology-based instruction may work well for content delivery and basic assessment, but teaching involves so much more than content delivery and skills practice. Responsiveness to student needs requires individualization only possible with a low student-to-teacher ratio.

It is more likely — and more consistent with other technology innovations — that online education will find its niche within the education landscape. What online courses are most popular? Economics, psychology, world languages, computer science (3): highly applied subjects that do not satisfy college entrance requirements. Place-based schools do not consistently offer courses in these subjects due to low enrollment, but online schools draw from a much larger pool of potential students and are typically not responsible for a student’s entire academic program.

65% of Catlin Gabel high school courses have only one section. This causes significant pressure on teacher planning time and schedule constraints. At the same time, these highly specialized courses are among the most highly prized of the junior and senior course offerings. The school that accepts credit for online courses makes available a much broader selection of highly applied, engaging subjects at low cost to itself. This has the potential to reduce the number of “singleton” courses, easing pressure on teaching planning time and scheduling.

If online courses become popular, won’t some teachers have a reduced course load? Yes, and that would be a wonderful thing. In an age of electronic course materials, the need for teachers to deliver course content is greatly reduced. Teachers can focus on the interactive aspects of teaching: facilitating discussions, assessing student learning, building rich, interdisciplinary and real-world connections, and advising young men and women as they pursue their studies.

Teaching fewer periods would make it easier to meet with students and other teachers. Professional development, so long under-emphasized in schools, could really take off. Place-based schools would specialize in highly personalized, caring environments for learning and personal growth.

References

(1) “K-12 Online Learning: A Literature Review“, National Association Of Independent Schools, April 2010.

(2) Clark, Tom. “Online Learning: Pure PotentialEducational Leadership Vol 65 No 8, May 2008

(3) Booth, Susan. “In the Virtual Schoolhouse: Highlights of NAIS’s Survey on K-12 Online Learning” Independent School, Winter 2011


Leadership Positions at Catlin Gabel

It’s a good year to join the leadership team at Catlin Gabel. Come join this terrific school.

Head of the Middle School

The Middle School Head has responsibility for the oversight and daily operation of the Middle School which has185 students in grades 6-8 and 30 faculty and staff. Excellent communication and interpersonal skills, a deep love of middle school children, and a keen understanding of how students learn are essential qualities. Candidates need expertise in curriculum development, educational practice, as well as in faculty supervision and support. A graduate degree is preferred.

Director of Admission and Financial Aid

The Director of Admission and Financial Aid is responsible for maximizing the exposure, visibility, demand for and understanding of the School with both internal and external audiences; maintaining capacity enrollment of mission appropriate students; and providing access to economically diverse students through financial aid programs. This includes establishing strategic direction, goals, policy, work plans, work flow, and budget; overseeing the admission team’s day-to-day activities; and ensuring effective attainment of admission and financial aid results.

Athletic Director

The Athletic Director is responsible for the leadership, organization and administration of athletic programs and events in all divisions of the School. The Catlin Gabel Athletics Program is open to all Middle and Upper School students.  A “no cut” policy with the exception of varsity-level teams encourages wide-ranging participation in sports, consistent with the School’s belief that physical activity is perforce important and that athletic competition is vital to the formation of the young person. Catlin Gabel’s athletics program includes soccer, cross country, and volleyball in the fall; basketball and racquetball in the winter; and baseball, track, golf, and tennis in the spring. It is a vibrant, healthy, well subscribed and high profile school program.

Catlin Gabel offers a challenging course of study based on a progressive philosophy that is strongly student centered and predicated on an informal, highly interactive environment in which young people are valued for themselves and their ideas.

http://www.catlin.edu/employment

Just because it’s popular now …

Teachers, parents, and students often ask our IT department to support new technologies that have just gained popularity in the home consumer market. The latest darling is iOS devices, particularly the iPad.

How may we anticipate the future enterprise growth of a new, personal technology? What qualities of home electronics help predict future success in the enterprise? I would appreciate your thoughts and any resources you have encountered that address this topic.

One useful idea is the technology adoption curve. Actually, “curves” is a better word, as I have come across several different types.

Rogers Technology Adoption Lifecycle Model


Source: Wikipedia

As people adopt a technology, overall adoption increases toward the technology’s “saturation point,” the maximum penetration possible for that technology. The maximum point is usually less than 100% of the possible users in existence (more on that later).

Source: Wikipedia

Some studies have found a gap between the early adopters and early majority, suggesting that some innovations do not proceed directly from minority to mainstream adoption.

Source: Nielsen Company

For some technologies, this gap represents the end of the road. The technology never gains mainstream acceptance, either because it is ill-suited to the mainstream or because another technology supersedes it (see “Laser disc” and “Blu-Ray”).

These graphs help answer the early adopters when they come calling. Early acceptance of a new technology does not guarantee its popularity with the mainstream.

What technologies gain mainstream acceptance?

This chart shows the adoption curves for major household electronics.

Source and full-size version: Karl Hartig

Note that the chart is limited to technology innovations that succeeded in gaining a high adoption level! Also note that the early rate of increase does not necessarily predict its later rate of increase. Compare cellphone adoption to cable TV. Cell phones started slowly and then rapidly increased in adoption. Cable TV started quickly and then tapered off. The following chart describes the adoption curve of a less successful technology. The y-axis represents “visibility.”

Source: Mike Slinn

Let’s talk about organizations

The previous graphs focus primarily on consumer technologies. What about organizations such as companies and schools? Typically schoolwide implementation lies at the end of the adoption curve. The following chart proposes that adoption moves progressively from smaller to larger organizational groups.

Source: James Rait

What qualities do successful school technology innovations have?

I wonder what qualities these successful innovations share. Ease of use? Utility to the user? What can we learn to help us understand the potential future popularity of newer devices like the iPad?

Suitability for an enterprise network: Technologies that integrate well with enterprise networks have a greater chance of success in schools than those that do not. The iPad is poised on the brink of this question. Apple did a nice job with WPA2 enterprise integration for iOS. What about print and file servers?

Applicability to teaching and learning activities: It appears that major manufacturers are not seriously interested in designing technologies for the education market. We are left to choose among richly designed technologies for personal or business use and less mature technologies designed by smaller companies specifically for the education market. When a new technology arrives on the scene, we should first ask whether it is at all suitable to teaching and learning activities. I am not talking about “finding a use” for a new device, but rather identifying high compatibility between a device’s capabilities and existing principles of good teaching and learning, which make it possible to replace and/or extend existing learning environments with technology.

Potential for content creation: Learning is as much about content creation as it is about consumption. Devices like the iPad are rich with consumption capabilities but so far weak for creation. If creation represents at least half of the education process, then what use is the iPad today, compared to a $500 laptop computer?

How far along the curve will a particular technology go?

“Every school will have a 1:1 student laptop program.” One no longer hears this once-popular refrain. The adoption of student laptop programs has clearly slowed since 2000, and still only a small proportion of schools overall provide individual student laptops. High cost, disillusionment about effects, and difficult of integration have proven to be significant obstacles. Do you know of any quantitative studies of student laptop program adoption? I would like to see them.

Your turn

Are you on the “cutting edge” or a “fast follower?” How do you mediate the effects of new technology enthusiasm on your organization? Have you measured the percentage of your budget devoted to innovation? What resources have you found to be helpful in investigating these questions? I look forward to your replies.

Leadership In Technology

The Santa Fe Leadership Institute has dedicated their monthly newsletter to technology. Check it out.