Tag Archive for usability

iOS Interface Confusion

Do you find it hard to remember where the share button is? New? Reply? Favorite? New? You are not alone! Familiar user interfaces, once a distinguishing quality of Apple products, now appear to be a thing of the past. iOS app developers are seemingly placing buttons wherever they see fit, no doubt confusing and discouraging users. Let’s take a look at some examples.

Top bars

Google Drive

actions - Google Drive

Calendar

new - calendar

GMail

new - GMail

Oulook

new - Outlook

Twitter

new - twitter

BBC News

open in - BBC News

Bottom bars

Twitter – tweet

actions - twitter

Twitter – web browser

open in - twitter

Apple Mail

actions - Apple Mail

Photos

actions - photos

Safari

open in - safari

Share menus

Facebook

share - Facebook

Google Docs

share - Google Drive

“Open In”

actions

Repeal the OSX expand button!

Let’s start a campaign to repeal the OSX expand button that appears on Save and Print dialog boxes. Who’s with me!

This button has been the bane of my computer classes and new Mac users for years. Too small to gain attention, too ambiguous to communicate meaning, the button is often missed by frustrated users trying to print multiple copies or navigate to a different file share. True, you can select a different file share using the popup menu, but you can’t navigate to a subfolder.

The expanded print and file dialog boxes are much easier to see and interpret. Once a user has expanded the dialog box once, it remains expanded, so that the user never learns its function. When the user sits down at a new computer, they are stymied once again.