Our students sometimes open attachments directly from Outlook Web Access. Their browser saves the file into a temporary folder, from which it is usually removed after the student logs out. Then the student’s work is gone! I made an important new discovery today. If the student uses Firefox instead of IE, the file is not deleted from the local system on logout. Today, I found a student’s missing file in C:\Documents and Settings\[username]\Local Settings\Temp.
I wish all students used the Outlook application instead of OWA, but we have not found a way to automatically configure Outlook for all users when their accounts are brand-new. We do configure their My Documents folder, IE home page, and desktop icons, but Outlook is out of our reach. Ideally, students would open Outlook for the first time and see their mail. After all, the setup wizard only requires the Exchange Server name and the user’s username. Regrettably, if the student cancels the Outlook set-up wizard the first time through, then the local PST needs to be deleted before the wizard can run again. So much for the interoperability of Outlook and Windows!