Let’s start a campaign to repeal the OSX expand button that appears on Save and Print dialog boxes. Who’s with me!
This button has been the bane of my computer classes and new Mac users for years. Too small to gain attention, too ambiguous to communicate meaning, the button is often missed by frustrated users trying to print multiple copies or navigate to a different file share. True, you can select a different file share using the popup menu, but you can’t navigate to a subfolder.
The expanded print and file dialog boxes are much easier to see and interpret. Once a user has expanded the dialog box once, it remains expanded, so that the user never learns its function. When the user sits down at a new computer, they are stymied once again.